Privacy Statement

Privacy Statement

Crystalz&Gemz takes your privacy seriously, we’re sure you do too, so please do have a read of the full policy.

Basically:

• We collect information to make our website useful to you.

• We’ll keep you posted with Crystalz&Gemz news if you opt in.

• We may share your information with companies we work with, such as our website developer or the mail services or Dutch taxes. It will not be publicly available, although we may have to pass on your details where required by law or if you breach our Guestbook/Facebook Standards.

• By giving us this data, you agree it may be stored and processed outside the European Economic Area (when you pay your invoice with Paypal or post on our Facebook page). We do all we can to ensure this is done securely and in accordance with the privacy policy.

• To remember you, our system will store cookies. This helps us to improve the website, although you can opt out. We will not sell this information. or give it away unless required by law.

Full Version

We are Crystalz&Gemz (Vught, the Netherlands) and we are the data controller for the purposes of AVG/GDPR (which will be effective for the E.U. starting May 25^th 2018).

This statement discloses the privacy practices and policies for the Crystalz&Gemz website. If you have any questions about these practices and policies, please email us at info@crystalzgemz.nl

Information that is stored (only if you have provided this)

• Your first and last name
• Your gender
• Address
• Phone number
• E-mail address
• IP address
• Bank account information

Your personal data will be used for:

• Processing, invoicing and shipping your order
• When you subscribe to our newsletter, to send you information about Crystalz&Gemz and our products.
• In order to be able to contact you (phone or e-mail) when we have questions about your order, or when we want to answer your inquiries
• In order to enable you to create an account
• When you breach our Guestbook/Facebook content standards
• When we are required to do so by law or for taxes purposes.

If you do not want to receive our newsletter anymore or if you would like to change your personal data on our database or you want a copy of the data we hold on file please e-mail us at info@crystalzgemz.nl

We may share your information on a confidential basis with our third party providers and group companies. However, don't worry, your data is not publicly available and we treat your data as strictly confidential!

• MijnWebWinkel for orders/invoices and for breaching our Guestbook policies
• Paypal, ING Bank, Mollie for your payments with Ideal, Bancontact, Sofortbanking/Directebanking, Paypal.
• Post.nl and My Parcel for shipping your order
• And the Dutch Tax Authorities

Website Cookies

Our website uses a few main cookies. We keep a session cookie which is a small file on our server allowing us to distinguish you from other users, so that we can keep a virtual "basket" of the products you add to your shopping cart.

A second cookie detects whether your browser supports JavaScript, this helps us to deliver the best possible experience online whilst using our website.

We also use Google Analytics, which sets a small cookie file on your computer browser. This cookie stores no personal information about you and will keep a track of how you browse our website. We use this anonymous information to help us further improve the shopping experience on our website.

Some of the pages on www.CrystalzGemz.nl use content embedded from another website, for example Facebook or Instagram, you may be sent cookies from these websites. We don’t actually control these cookies and we would recommend that you visit these third parties for more information about their cookies.

More information you can find at

• Facebook
• Instagram
• Post.nl - privacy statement
• ING - privacy statement
• Paypal - privacy statement
• Mollie - privacy statement
• Klarna - privacy statement
• MijnWebwinkel - privacy statement
• My Parcel

We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law. We treat your information as sensitive and confidential.